Home  Care

Mounties Care Home Care enables and empowers people to continue living as independently as possible in their own homes.
 

We want to ensure that you make the most of every day so you can continue doing the things you love and enjoy. We offer a range of services that cater to people from all walks of life, we collaborate with you to put together a personalised care plan that is tailored to your individualised needs and suits your lifestyle. Our staff are handpicked, highly qualified, experienced Carers who receive ongoing training and support. 


Here at Mounties Care Home Care, our experts can assist you in getting the right support to manage your health care needs.

1300 290 221

 

About Us

Our mission is to deliver compassionate care in the home with innovation and understanding to enhance your quality of life. We support independence at home and are a major contributor in helping you live life your way. The later years of life can be especially challenging, but Mounties Care is here to help.


We listen to your needs to put together a tailored care package that suits you. We work with our community members to customise care options that will help them lead the lives they want independently and in their own home.

We offer a range of services that cater to people from all walks of life, we collaborate with you to put together a personalised care plan that is tailored to your individual needs and that suits your lifestyle.

Our friendly team are here to support and help.

Call us on 1300 290 221.

OUR SERVICES


Is there something you need help with that isn’t listed here? No worries! Our care is flexible and tailored to you. Give us a call on 1300 290 221 to chat to us about your needs and how we can help.

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Hourly Care

To assist you with daily living by providing discreet personal care and light domestic duties at home.

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Care Management

We assist you in the management of your home care package.

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Companionship

We can help you in remaining connected to your community.

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Live-in Care

For those needing a live-in carer to assist you in living a full independent life in the comfort of your own home.

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Overnight Care

We provide overnight care (both active and inactive options) to those who require help or support at varying hours.

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Respite Care

For when your main carer needs a break, we can help you.

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Domestic Assistance

Our hand-picked carers can ensure your home is maintained by assisting with household tasks such as cleaning or meal preparation.

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Transport

We offer assistance with getting you to your appointments.

OUR CARERS


Our care staff are all qualified in their relevant fields. They receive ongoing training to keep them up to date with their skills, ensuring the best care for your loved ones. Our carers are experienced and have all been thoroughly vetted prior to going into your home.

Prior to sending carers to your home we ensure that they are familiar and understanding of your needs and service requirements.

ALL OUR
CARERS MUST:


  • Be Australian residents or have appropriate working visas
  • Have their references checked and verified
  • Have a current first aid certificate including CPR
  • Have relevant experience when offering companion services
  • Have had a recent Police Background Check
  • Have their own vehicle
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Carers are ‘visitors’ in your home. Our carers provide unobtrusive support enabling you to maintain your privacy and dignity. They know how to ‘be invisible’ when on duty.

You will be able to communicate with your carers. All of our carers have excellent English conversational, comprehension and writing skills.  We also have some carers who are bilingual. To enhance your wellbeing we provide carers who can communicate with you on a range of levels, discuss the issues of the day, read newspapers and liaise with your family.

Carers are chosen carefully. Our experienced consultants interview and carefully assess all potential carers. We do our best to ensure that the experience of the carer matches your needs as closely as possible. We work hard to select a compatible carer – perhaps someone with similar interests​.

 

  • You will have the same Carer visit you on a regular basis and, you’ll find our carers arrive promptly and perform duties as agreed.
  • Carers record notes in your Carers Notebook which is available to you and your family to read at any time.
  • Your Care Coordinator will continue to supervise your care with frequent communication and home visits.
  • Before we place anyone, we always ask ourselves if we would be happy having them looking after our family.

SUPPORT AT HOME


Are you approved for the Support at Home Program or Home Care Packages?

Let our expert team at Mounties Care Home Care guide and support you!

 

Mounties Care Home Care (Ozcott Pty Ltd) are approved Support at Home / Home Care Package and NDIS providers, delivering the highest quality care how you want it, when you want it.

Book in a complimentary care consultation, to understand how we can help you, or to get more information around the changes impacting the new Support at Home Program from the 1st of November 2025.

 

How it works?

Follow the steps below or phone Mounties Care Home Care on 1300 290 221

 

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1. Book a consultation

Chat with on our friendly team on
1300 290 221 to secure your consultation.

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2. Have an assessment

One of our team will assess your individual needs and tailor a care plan.

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3. Start your services

Begin receiving your planned care services!

PRIVATE CARE

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Hourly Care

Monday-Friday

Saturday

Sunday

6am - 8pm

$79.00/hour

$110.00/hour

$142.00/hour

8pm - 6am

$92.00/hour

$99.00/hour

$127.00/hour

Public Holiday

$155.00/hour

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Live-in Care

Monday-Friday

Saturday

Sunday

24 live-in care
(10am-10am next day)

$790/24 hour

$850/24 hour

$860/24 hour

*24hrs minimum - booking required.

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Overnight Care

Inactive Nights*

Monday-Friday

Saturday

Sunday

8pm - 8am

$540

$735

$665

*Sleepover 12hr total service, inclusive of 8hrs inactive and 4hrs active.

Active Nights*

Monday-Friday

Saturday

Sunday

8pm - 8am

$92.00/hour

$99.00/hour

$127.00/hour

*12hrs minimum active - booking required.

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Support At Home Care Management

Service

Hourly Rate (No GST)

Care Partner

$110

Clinical Care Partner

$160

TERMS
OF SERVICE

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Transport

Any travel done on behalf of the client will be charged at $1.23/km.

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Cancellations

  • 24hrs notice for hourly service cancellations.
  • 48hrs notice for Line in Care cancellations.
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Live in Care

  • Public holidays are charged at double time.
  • Live in Care rate inclusive of client providing carer with one main meal, if this is not provided daily meal allowance rate will be charged.
  • Carer is able to get up once only between 10pm and 6am for a short duration (under 15min). If wake ups exceed this, client will be charged per hour.
  • If the client requires additional hours of care that exceeds 8hrs of active care in a Live in Care service or during an inactive sleepover, those additional hours will be charged per hour.
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Sleepover

  • Public holidays are charged at double time.
  • Inactive sleepover from 10pm - 8am next day - rate inclusive of 2hrs active during sleep over period.
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GST

  • Domestive assistance and shopping services are NOT GST exempt.
  • Personal care and respite services including live in care are GST free.

ESP HEALTHCARE FEE
SCHEDULE FOR NDIS
PARTICIPANTS

Assistance with Self-Care/
Access Community
Social & Recreational

Minimum 2hr service

Day of Service

Times

Hourly Rate

Monday - Friday (Day)

6am - 8pm

$70.23

Monday - Friday (Late)

8am - 12pm

$77.38

Monday - Friday (Early)

12am - 6am

$78.81

Saturday

All Day

$98.83

Sunday

All Day

$127.43

Public Holiday

All Day

$156.03

Night-Time Sleepover

8hrs
10pm - 6am

$297.60

TERMS
OF SERVICE

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Transport

Where an ESP Healthcare Home Support Worker is accompanying and transporting an NDIS participant, additional non-labour costs associated with this transport will be charged. These non-labour costs are Vehicle Running Costs, which will be charged at the NDIA's suggested per km "reasonable contribution" rate (reviewed periodically, currently $1.00/km), and Road Tolls & Parking Fees, which will be charged as incurred.

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Cancellations

  • Cancellations less than 7 days before service will be charged 100% of the service fee.
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Sleepover

  • Includes 8 hrs of inactive overnight support, during which the carer is permitted to sleep.
  • Up to 2hrs of active support is included during the night. Any additional hours (3hrs or more) of active support will be charged at Saturday rates on weekdays or applicable rates on weekends/public holidays.

TESTIMONIALS


CONTACT US

Please complete the contact form below and one of our support team will be in touch.